Our clinics are registered with the Health Improvement Scotland and the Care Quality Commission (England) and as such we are audited by these external organisations.
Our Quality Commitment begins at the top of our organisation but includes all levels.
Within ROC Clinics:
- • The principles applicable under the Healthcare Regulations are continuously reinforced through ongoing Staff Training.
- • We are Continuously Monitoring what we do, to ensure our standards of delivery are as high as possible. In doing so, we Share our Knowledge within our clinics and ensure the standards are uniform at all locations.
- • Warning Systems are in place to ensure that standards are maintained at the highest level at all times.
- • A system of Continuous Patient, Client and Staff Feedback is in place to ensure we keep informed at all times and intervene early where necessary.